Privacy Policy

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us through our forms or email
• Register for our services or workshops
• Participate in surveys or feedback requests

This information may include your name, email address, phone number, company information, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring websites and search terms

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide our public speaking training and consultancy services
• Communication: To send you newsletters, updates, and respond to your inquiries
• Improvement: To analyze website usage and improve our services
• Marketing: To inform you about relevant services and workshops (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: When you explicitly agree to receive newsletters or marketing communications
• Contract: When necessary to fulfill our services to you
• Legitimate Interest: For improving our services and website functionality
• Legal Obligation: When required by Austrian or EU law

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Service Providers: Trusted third parties who assist in operating our website and conducting business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually bound to protect your information and use it only for specified purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure hosting and backup procedures

6. Your Rights

Under GDPR and Austrian data protection law, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data in a structured format
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking

Our website uses cookies and similar technologies. For detailed information about our cookie usage, please see our Cookie Policy. You can manage your cookie preferences through our cookie banner or browser settings.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Newsletter subscriptions: Until you unsubscribe
• Contact inquiries: For 3 years after our last communication
• Client data: For 7 years as required by Austrian business law
• Website analytics: Anonymized after 14 months

9. International Transfers

Your personal data may be processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard contractual clauses
• Certified service providers under Privacy Shield or equivalent

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with the law.